Administrative Officer
Duties of the position include, but are not limited to, the following:
Supervisory Responsibilities Perform administrative and personnel management functions relative to staff managed and supervised Establish guidelines and performance expectations for staff Observe employee performance offering performance critiques, feedback and periodically evaluation Resolve informal complaints and grievances Develop work improvement plans and recommend personnel actions when necessary Provide counsel on administrative, disciplinary, and human resource matters for employees Training and compliance of employee safety regulations Direct supervision, development and assessment of assigned personnel Program/Data and Analysis Responsibilities Study and analyze program specific data and conducts evaluation efforts Identify gaps between Primary Care and CBOC which involve new and revised policies and procedures Recommend actions to remedy critical problems/gaps with data reports and reporting systems Strive to find and highlight best practices throughout the facility and works to implement clinical improvements Develop continuous management report systems for the service line to monitor present and future demand of clinical services offered Work closely with the Health Administration staff to assess clinical capacity and accessibility Conduct independent studies in areas such as finance and DSS to complete cost benefit studies Continuously obtains and extracts a wide variety of data from various databases to make beneficial recommendations Support the efficient operation of the service line by monitoring performance and intervening when necessary Plans and lead special projects and studies focusing on improving access and efficiency across Primary Case programs Responsible for preparation and coordination of reports and correspondence for service line Positively participates in a variety of work groups, projects and initiates with a focus on continuous quality improvement Facilitates interdisciplinary teams from the service line, clinics and community to help implement practices for improved clinical services Other duties as assigned Work Schedule:
Monday through Friday, full time (40 hour) - 7:
00 a.m. - 3:
30 p.m. OR 7:
30 a.m. - 4:
00 p.m. OR 8:
00 a.m. - 4:
30 p.m. Virtual:
This is not a virtual position. Position Description/PD#:
Administrative Officer/PD802180 Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not required. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade, GS-09, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include at least three of the following:
Understanding of clinical operating systems and processes relating to the service line; Interpersonal and administrative skills sufficient to organize and coordinate efforts; Understanding of healthcare organization structure, programs and resources; Analytical skills needed to evaluate data from databased/reporting systems; Planning and organizing efforts across organization in order to monitor progress; Effectively communicate both orally and written suggestions, process improvement, compilation and presentation of service line specific information and/or data; local policy and directive knowledge for development, implementation and adherence. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. (TRANSCRIPTS REQUIRED) OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond masters level. Physical Requirements:
The work is generally sedentary, with no special physical requirements. Work Environment:
The work is performed in a typical office setting. Some travel between sites of care may be required to coordinate initiatives and to represent the agency at meetings and events and to do demonstrations and presentations. You will be rated on the following Competencies for this position:
Analysis and Problem SolvingCommunicationsManages and Organizes InformationPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Supervisory Responsibilities Perform administrative and personnel management functions relative to staff managed and supervised Establish guidelines and performance expectations for staff Observe employee performance offering performance critiques, feedback and periodically evaluation Resolve informal complaints and grievances Develop work improvement plans and recommend personnel actions when necessary Provide counsel on administrative, disciplinary, and human resource matters for employees Training and compliance of employee safety regulations Direct supervision, development and assessment of assigned personnel Program/Data and Analysis Responsibilities Study and analyze program specific data and conducts evaluation efforts Identify gaps between Primary Care and CBOC which involve new and revised policies and procedures Recommend actions to remedy critical problems/gaps with data reports and reporting systems Strive to find and highlight best practices throughout the facility and works to implement clinical improvements Develop continuous management report systems for the service line to monitor present and future demand of clinical services offered Work closely with the Health Administration staff to assess clinical capacity and accessibility Conduct independent studies in areas such as finance and DSS to complete cost benefit studies Continuously obtains and extracts a wide variety of data from various databases to make beneficial recommendations Support the efficient operation of the service line by monitoring performance and intervening when necessary Plans and lead special projects and studies focusing on improving access and efficiency across Primary Case programs Responsible for preparation and coordination of reports and correspondence for service line Positively participates in a variety of work groups, projects and initiates with a focus on continuous quality improvement Facilitates interdisciplinary teams from the service line, clinics and community to help implement practices for improved clinical services Other duties as assigned Work Schedule:
Monday through Friday, full time (40 hour) - 7:
00 a.m. - 3:
30 p.m. OR 7:
30 a.m. - 4:
00 p.m. OR 8:
00 a.m. - 4:
30 p.m. Virtual:
This is not a virtual position. Position Description/PD#:
Administrative Officer/PD802180 Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not required. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade, GS-09, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include at least three of the following:
Understanding of clinical operating systems and processes relating to the service line; Interpersonal and administrative skills sufficient to organize and coordinate efforts; Understanding of healthcare organization structure, programs and resources; Analytical skills needed to evaluate data from databased/reporting systems; Planning and organizing efforts across organization in order to monitor progress; Effectively communicate both orally and written suggestions, process improvement, compilation and presentation of service line specific information and/or data; local policy and directive knowledge for development, implementation and adherence. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. (TRANSCRIPTS REQUIRED) OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond masters level. Physical Requirements:
The work is generally sedentary, with no special physical requirements. Work Environment:
The work is performed in a typical office setting. Some travel between sites of care may be required to coordinate initiatives and to represent the agency at meetings and events and to do demonstrations and presentations. You will be rated on the following Competencies for this position:
Analysis and Problem SolvingCommunicationsManages and Organizes InformationPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0341 Administrative Officer - Salary Range:
$64,009 to $83,210 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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