Customer Service in Service 1500 Sign On Bonus!
Company Name:
Citi
Job Description:
Description. Exciting News! New employees can earn a $1500 Sign-On Bonus for joining our Citi Team in Customer Contact Call Center positions. Sign-On Bonus details to be discussed at time of offer. Apply today on-line and start your new career with Citi! Visit us on-site: Monday through Friday 9:00am to 4:00pm. 701 E 60th St North Sioux Falls SD 57104. Building #1 Main Lobby. 605-373-7909 or 605-331-7030. At Citi, weve been tackling the worlds toughest challenges and seizing its greatest opportunities for over 200 years. The financial solutions we create for our clients achieve outcomes that truly shape communities, businesses and the larger world of finance. Achievements with impact: thats what drives us. How about you? We are looking for highly motivated, energetic and dedicated individuals to fill the role of Customer Specialists in Elite or Value. These roles are fast-paced and challenging positions that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Representatives will interact with clients to address and resolve inquiries by taking ownership of the client experience. The purpose of a Customer Specialist Representative in Elite is to provide world-class service to an elite portfolio of clients. Will handle escalated calls. The representative will need to be able to listen to internal/external client situations, probe for additional information when needed, empathize when appropriate, provide simple and creative solutions to client needs, and take ownership of any necessary follow-up. Focus is on building loyalty and exceeding client expectations. Representatives also provide this service for supervisor and overflow calls for various departments. On a day to day basis our Customer Specialist Representatives in Value will be called on to: Serve as the human voice and personality behind the Citi brand providing quality customer service with each and every client interaction. Effectively break down information and identify opportunities to gain client agreement and trust. Take ownership of every client experience. Utilize good judgment and understanding of company policy to effectively make decisions to resolve client issues. Achieve monthly individual and team based targeted performance goals. Commit to treating clients and teammates with the utmost integrity and respect. Challenge yourself and raise the bar for excellence in customer service. Citigroup Inc. and it subsidiaries (Citi) are equal opportunity employers (M/F/D/V) and do not discriminate on the basis of any legally protected status or characteristic. About our location: The Sioux Falls site is a strategic site for Citigroup, with multiple lines of business located on campus. We are seeking career minded individuals who desire to take advantage of the multiple career paths available within our organization. Together, we serve Citis Consumer and Commercial banking division, helping clients from all over the world find answers to their financial questions. We accomplish this all within a state of the art facility which contains a cafeteria, fitness center, and an award winning child care and learning center. In addition, our team members enjoy an extensive and highly competitive benefit package that includes a comprehensive insurance plan, matching 401K program, and a tuition reimbursement program. SAJ605Qualifications. We find that in order to be successful in these roles Representatives should have: Minimum 1 year of customer service experience (financial services, call center, retail, etc.) Excellent communication, decision making, persuasion and problem resolution skills. Experience working in fast-paced, goal oriented and team based structured environment. Proficiency with Windows based applications (ability to navigate within multiple screens) High School Diploma, GED or relevant experience required. A strong interest in continued learning and career advancement opportunities. HTFTOPrimary Location: United States,South Dakota,Sioux FallsEducation: High School Diploma/GEDJob Function: Operations Customer ServiceTravel Time: NoJob ID: 15054504Estimated Salary: $20 to $28 per hour based on qualifications.
Citi
Job Description:
Description. Exciting News! New employees can earn a $1500 Sign-On Bonus for joining our Citi Team in Customer Contact Call Center positions. Sign-On Bonus details to be discussed at time of offer. Apply today on-line and start your new career with Citi! Visit us on-site: Monday through Friday 9:00am to 4:00pm. 701 E 60th St North Sioux Falls SD 57104. Building #1 Main Lobby. 605-373-7909 or 605-331-7030. At Citi, weve been tackling the worlds toughest challenges and seizing its greatest opportunities for over 200 years. The financial solutions we create for our clients achieve outcomes that truly shape communities, businesses and the larger world of finance. Achievements with impact: thats what drives us. How about you? We are looking for highly motivated, energetic and dedicated individuals to fill the role of Customer Specialists in Elite or Value. These roles are fast-paced and challenging positions that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Representatives will interact with clients to address and resolve inquiries by taking ownership of the client experience. The purpose of a Customer Specialist Representative in Elite is to provide world-class service to an elite portfolio of clients. Will handle escalated calls. The representative will need to be able to listen to internal/external client situations, probe for additional information when needed, empathize when appropriate, provide simple and creative solutions to client needs, and take ownership of any necessary follow-up. Focus is on building loyalty and exceeding client expectations. Representatives also provide this service for supervisor and overflow calls for various departments. On a day to day basis our Customer Specialist Representatives in Value will be called on to: Serve as the human voice and personality behind the Citi brand providing quality customer service with each and every client interaction. Effectively break down information and identify opportunities to gain client agreement and trust. Take ownership of every client experience. Utilize good judgment and understanding of company policy to effectively make decisions to resolve client issues. Achieve monthly individual and team based targeted performance goals. Commit to treating clients and teammates with the utmost integrity and respect. Challenge yourself and raise the bar for excellence in customer service. Citigroup Inc. and it subsidiaries (Citi) are equal opportunity employers (M/F/D/V) and do not discriminate on the basis of any legally protected status or characteristic. About our location: The Sioux Falls site is a strategic site for Citigroup, with multiple lines of business located on campus. We are seeking career minded individuals who desire to take advantage of the multiple career paths available within our organization. Together, we serve Citis Consumer and Commercial banking division, helping clients from all over the world find answers to their financial questions. We accomplish this all within a state of the art facility which contains a cafeteria, fitness center, and an award winning child care and learning center. In addition, our team members enjoy an extensive and highly competitive benefit package that includes a comprehensive insurance plan, matching 401K program, and a tuition reimbursement program. SAJ605Qualifications. We find that in order to be successful in these roles Representatives should have: Minimum 1 year of customer service experience (financial services, call center, retail, etc.) Excellent communication, decision making, persuasion and problem resolution skills. Experience working in fast-paced, goal oriented and team based structured environment. Proficiency with Windows based applications (ability to navigate within multiple screens) High School Diploma, GED or relevant experience required. A strong interest in continued learning and career advancement opportunities. HTFTOPrimary Location: United States,South Dakota,Sioux FallsEducation: High School Diploma/GEDJob Function: Operations Customer ServiceTravel Time: NoJob ID: 15054504Estimated Salary: $20 to $28 per hour based on qualifications.
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