Application Support Specialist - HR/Payroll
Company Name:
Sanford Health
Job Description
This position will support HR/Payroll areas.
Under general supervision, but according to specific instructions and established procedures, performs routine healthcare information system and application support. Gains extensive knowledge in the assigned subject matter for the healthcare information system application(s) and a basic working knowledge of the enterprise healthcare information system applications. Uses analytic skills and experiences to investigate/resolve and/or escalate support issues. Incorporates appropriate presentation techniques to assist and/or lead training sessions. Must have ability to train and provide documentation on the assigned application to users with varying education and learning abilities. Researches, analyzes and makes recommendations for application work flow improvements. Develop and execute clinical integration testing scenarios with other departments. Assists in the creation and maintenance of training documentation or on-line training courses. Activities and services include the installation/conversion/maintenance of the healthcare information system application(s). Utilizes project management principles to assist in achieving stated outcomes. Keeps Supervisor(s) and Project Managers advised of outstanding issues and support needs. Performs with a high level of customer service skills on all support and training requirements. Promotes and participates in the team approach to support and manage projects.
Skillful and flexible at managing change. Good problem solving skills. Time management and prioritization skills are needed on a daily basis. Critical thinking skills needed. Training presentation techniques and skills necessary. Proficient verbal and written communication skills. Proficient at MS-Office software suite. Willing to travel off-site to healthcare organizations and/or training/certification sessions. A positive attitude and support skills are expected. Good customer service skills are needed.
An on-call rotation will be assigned.
When students are providing patient care, treatment, and/or services as a part of their training, any/all employees may be asked to supervise the students.
Required Skills
Minimum of a Bachelor's Degree in healthcare or computer related field.
Certification(s) in applications supported by the assigned team, if applicable. Certification needs to be obtained within one year of hire date and within three attempts of certification testing.
Job Location
Sioux Falls, South Dakota, United States
Position Type
Full-Time/Regular
Shift Description : N/A
The position requires work during : DaysEstimated Salary: $20 to $28 per hour based on qualifications.
Sanford Health
Job Description
This position will support HR/Payroll areas.
Under general supervision, but according to specific instructions and established procedures, performs routine healthcare information system and application support. Gains extensive knowledge in the assigned subject matter for the healthcare information system application(s) and a basic working knowledge of the enterprise healthcare information system applications. Uses analytic skills and experiences to investigate/resolve and/or escalate support issues. Incorporates appropriate presentation techniques to assist and/or lead training sessions. Must have ability to train and provide documentation on the assigned application to users with varying education and learning abilities. Researches, analyzes and makes recommendations for application work flow improvements. Develop and execute clinical integration testing scenarios with other departments. Assists in the creation and maintenance of training documentation or on-line training courses. Activities and services include the installation/conversion/maintenance of the healthcare information system application(s). Utilizes project management principles to assist in achieving stated outcomes. Keeps Supervisor(s) and Project Managers advised of outstanding issues and support needs. Performs with a high level of customer service skills on all support and training requirements. Promotes and participates in the team approach to support and manage projects.
Skillful and flexible at managing change. Good problem solving skills. Time management and prioritization skills are needed on a daily basis. Critical thinking skills needed. Training presentation techniques and skills necessary. Proficient verbal and written communication skills. Proficient at MS-Office software suite. Willing to travel off-site to healthcare organizations and/or training/certification sessions. A positive attitude and support skills are expected. Good customer service skills are needed.
An on-call rotation will be assigned.
When students are providing patient care, treatment, and/or services as a part of their training, any/all employees may be asked to supervise the students.
Required Skills
Minimum of a Bachelor's Degree in healthcare or computer related field.
Certification(s) in applications supported by the assigned team, if applicable. Certification needs to be obtained within one year of hire date and within three attempts of certification testing.
Job Location
Sioux Falls, South Dakota, United States
Position Type
Full-Time/Regular
Shift Description : N/A
The position requires work during : DaysEstimated Salary: $20 to $28 per hour based on qualifications.
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